The Microsoft brand is seen on the Microsoft retailer in New York City.
Mike Segar | Reuters
Microsoft stated it’s investigating issues with a number of of its merchandise, together with Teams and Outlook.
The U.S. know-how large stated that users could not be capable of entry a number of Microsoft 365 providers.
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“We’ve recognized a possible networking subject and are reviewing telemetry to find out the subsequent troubleshooting steps,” the corporate stated.
Downdetector, a service the place folks can log issues and outages with web sites and apps, noticed a spike in users reporting issues with Microsoft merchandise, together with Outlook, Teams and the corporate’s cloud product Azure, at round 3 a.m. ET.
Microsoft stated that at round 7:05 UTC — 2:05 ET — prospects could “expertise issues with networking connectivity, manifesting as community latency and/or timeouts when trying to connect with Azure sources in a number of areas, as properly as different Microsoft providers.”
The firm updated on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled again a community change that we consider is inflicting influence. We’re monitoring the service as the rollback takes impact.”
The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. But the corporate noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy guidance for the present quarter.