Microsoft investigating Teams and Outlook outage as users report issues

Microsoft investigating Teams and Outlook outage as users report issues

The Microsoft brand is seen on the Microsoft retailer in New York City.

Mike Segar | Reuters

Microsoft stated it’s investigating issues with a number of of its merchandise, together with Teams and Outlook.

The U.S. know-how large stated that users could not be capable of entry a number of Microsoft 365 providers.

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“We’ve recognized a possible networking subject and are reviewing telemetry to find out the subsequent troubleshooting steps,” the corporate stated.

Downdetector, a service the place folks can log issues and outages with web sites and apps, noticed a spike in users reporting issues with Microsoft merchandise, together with Outlook, Teams and the corporate’s cloud product Azure, at round 3 a.m. ET.

Microsoft stated that at round 7:05 UTC — 2:05 ET — prospects could “expertise issues with networking connectivity, manifesting as community latency and/or timeouts when trying to connect with Azure sources in a number of areas, as properly as different Microsoft providers.”

The firm updated on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled again a community change that we consider is inflicting influence. We’re monitoring the service as the rollback takes impact.”

The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. But the corporate noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy guidance for the present quarter.