by “In 1997, not many talked about the web, however I’ve been an web fanatic from the Nineties and I needed to enhance lives by harnessing the energy of digital. I began a digital company that was primarily doing internet designing. I began with multimedia CD-ROMS after which moved to internet designing since that was the want of the hour at that time,” says Thakkar.
The enterprise flourished, however Thakkar realised the have to evolve each 5-6 years, preserving in thoughts the path the IT trade traversed. “Every half a decade, we attempt to determine if we’re nonetheless related or are we outdated. We repeatedly look to reinvent and preserve tempo with the development and in 2004, I began Shivaami. By 2012, I might sense there could be a requirement for cloud providers and options and entered the area. Initially, individuals thought we had been losing our power, however we at the moment are reaping the advantages of investing in the proper route. We had been most likely one in every of the first corporations to be listed as a cloud providers agency in the MCA portal,” says Thakkar.
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Today, the firm is primarily a Google Cloud options supplier, accounting for 90% of its enterprise. “We concentrate on Google Workspace and since we’ve been in the enterprise for thus lengthy, we’ve served over 15,000-16,00 clients. About 10% of our enterprise consists of AWS, Azure, and different cloud providers,” says Thakkar.
Digital transformation thrust
While it was not a buzzword in 2012, Thakkar slowly realised that his firm was serving to purchasers of their digital transformation journey. Many corporations needed to have a web-based presence and use the energy of digital of their space of labor, and Thakkar was the one enabling it.
Thakkar says after Covid, it has develop into simpler for him to make a enterprise case for digital transformation. “Before the pandemic, we had been asking purchasers to undertake cloud options and undertake digital transformation. The post-pandemic state of affairs is the reverse, the place I don’t have the bandwidth to cater to the ever-growing demand,” says Thakkar.
He provides that folks have now understood the energy of cloud computing. Thakkar says the pandemic compelled individuals to be away from workplace for a while they usually realised the significance of getting the job executed from their house or some other location. “At the identical time, they didn’t need to incur vital prices, and that’s the place we play an important function. There are many situations the place we’ve helped corporations optimise by saving near 30% of their price by transferring from a capex (capital expenditure) to opex (operational expenditure) mannequin and nonetheless do a greater job in delivering their providers throughout the world,” he provides.
With know-how present process speedy adjustments after Covid-19, Thakkar says the wants of the purchasers have additionally undergone a change. For instance, Thakkar says, whereas e-mail throughout completely different options largely stays the identical, the distinction in collaboration instruments, cell gadget administration, and points round doc sharing is palpable after the pandemic.
“Before the pandemic, it was okay to come back to the workplace and verify your paperwork and have what you want in your desktop. However, in the post-pandemic world, you want to have the ability to entry your knowledge in every single place. We assist purchasers with upgrading their mailing options to start out with, however then progress to transferring every thing from recordsdata, paperwork and CRM options to the cloud. If, for instance, a consumer has an SAP system and needs to combine it with the mailing resolution, we’d have the ability to present end-to-end service for this,” says Thakkar.
Transformation is a steady process and as corporations mature in digital adoption, their want for various options expands. Thakkar says corporations need assistance on this process.
A number one built-in monetary options supplier coping with startups, giant enterprises, and retailers determined to attempt Shivaami to assist retailer knowledge. “We assist our purchasers in fixing their progress capital and dealing capital challenges. Since we take care of knowledge usually, we had been in search of an answer that would supply storage for our knowledge. We had been in search of an all-in-one resolution for which we obtained in contact with Shivaami. An authorised companion of Google Cloud, they helped us by transferring us to Google Workspace, which resolved our storage points. In addition, we obtained purposes like Google Docs, Sheets, Slides, and Chat for collaboration and content material administration,” says the spokesperson for the organisation.
Chetana Chaudhari, CTO of Shivaami, says with hybrid work tradition, the development is now to offer flexibility to workers. “This, in the true sense, is transformation, the place work can occur from wherever. The digital journey of an enterprise on the cloud may be left to a service supplier, whereas the agency itself can focus on their core enterprise. While purchasers in the western nations are higher by way of their understanding of collaborative instruments, purchasers in India want extra hand-holding. In India, change administration takes a whole lot of time,” says Chaudhari.
Needs can range and an electromechanical tools firm was in search of an answer the place its workers might entry the required knowledge with out compromising safety. “We had been additionally in search of a collaboration and communication resolution. We stay in the digital age and every thing has been digitalised to save lots of sources and improve work effectivity. Our firm might enhance productiveness by means of digital transformation and in addition provide higher providers to our clients. As a consequence, we underwent a digital transformation to enhance our enterprise,” says the spokesperson of the equipment manufacturing firm.
Women-powered
Thakkar’s firm additionally stands out due to the composition of its workforce. In the tech area, the place the ratio of males to women is usually skewed, about 80% of its workforce is women.
“This has been a acutely aware determination and a big a part of it’s due to Chetana, the CTO of the firm, who began her profession after her maternity break. We have at all times believed in giving alternatives to women who need to restart their profession and for women who need to make a profession in the IT sector,” says Priyanka Khanna, Chief Revenue Officer, Shivaami.
According to Chaudhari, bringing women in know-how can work wonders in an in any other case male-dominated discipline. She provides that the firm employs about 250 women workers in over 5 areas. “I want to add that we don’t have any gender bias and that is merely a way to offer women an opportunity. At the finish of the day, everyone seems to be equal in the organisation,” says Chaudhari.
Khanna says even the management positions of the firm are dominated by women. “The purchasers that we work with are impressed with our worker composition and plenty of need to emulate it inside their organisation. Women are higher at multitasking,” says Khanna.
Thakkar says a whole lot of emphasis is placed on workers having the proper abilities and for that, on-the-job coaching is extraordinarily vital. “For the first 30 days, all workers are taken by means of a coaching course and certification. We have an inner coaching workforce that conducts each day classes. We be certain that workers who be part of us get the essential certifications that corporations like Google and AWS provide,” says Thakkar.
Khanna says as a Google Cloud companion, the firm may help purchasers with every thing from e-mail options to high-performance infrastructure for cloud computing. “Along with the GCP platform, we’re additionally a part of {hardware}, which is Google Chromebooks, and in addition assist in optimising SaaS options and offering safety inside the firm. Today, we offer end-to-end cloud options,” says Khanna.
This monetary 12 months, Shivaami expects a turnover of Rs 600 crore, which Thakkar says could be in sync with trade progress charges. “Looking at the market state of affairs after the Ukraine-Russia struggle, a whole lot of nations are looking at a recession. In India, we’ve seen little dip in demand, however the problem is purchasers at the moment are extra cost-conscious. Also, the funding winter for startups has meant smaller corporations are tightening their belt. Cloud adoption is occurring, however the tempo has slowed,” says Thakkar.
